Whoever I work for, and whatever the project, I apply the following values:
I'll always tell you what I'm doing, where I may need extra information or help, and what you can expect from me. I won't leave any client in the dark regarding my work and my progress.
We'll agree, in writing, all my deliverables and our expectations of each other.
Costs and expenses will be documented and agreed between myself and my client. Any potential change in cost will be flagged immediately.
I will act in a manner, at all times, that reflects positively on my client, their company, and myself. I will produce work on deadline and to the standard required. I will resolve any issues that arise as a result of my work professionally and calmly.
I aim to provide the best service I can in the easiest manner. If you want me to work in your office, I will. If you want me to work from my office, I can. My main concern is to give my clients the service they require, in the way that suits them best.
I work quickly and efficiently. I get to know my clients and what is required of me in as short a time as possible and start to produce work for them quickly. I do not expect to be treated as one of a team (though it's nice when I am). I keep clients fully up to date on my progress against my assigned tasks at all times.